Job Description
MedWatchers is looking to hire representatives to assist the pharmacist team. Essential duties and responsibilities include:
- Making outbound calls to patients who qualify for medication therapy management services on behalf of their health plan.
- Receiving inbound calls from patients pertaining to various services being provided such as medication therapy management, adherence, etc.
- Coordinating clinical services between MedWatchers’ pharmacists and patients.
- Demonstrating positive interactions with patients’ involving patient medications.
- Utilizing multiple platforms to provide a seamless experience for the patient.
Required Qualifications
- A strong work ethic and positive attitude
- Must be a self-starter and have the ability to work independently or with a team
- High school diploma or General Education degree (GED) required
- Customer service experience in a medical or pharmacy setting and/or call center experience
- Basic working knowledge of MS Office programs (Excel, Outlook, Teams)
- Responsible and reliable with a track record of good attendance
- Multilingual is a plus.
- Background in a pharmacy setting is a plus.
Work Location
- San Diego or Alhambra
- Hybrid, Remote Position
Job Type
- Full time, Full benefits
- Mon-Fri, 8-hour workdays
To Apply
Complete the following position interest form. We’ll reach out to you if we think you might be a good fit for our team.