Catherine Hensley recently joined fellow healthcare leaders on a panel at the Becker's Conference to tackle one of the industry's most pressing challenges: closing the gap between what we know clinically about patients and how that intelligence actually shapes insurance design, benefits strategy, and care management.

CMS’s CY2027 proposed rule signals a major Stars Ratings shift away from administrative checkboxes and toward real clinical outcomes and patient experience—making true member health impact the new driver of success.